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Terms of service

Welcome to tfar.gr. Visitors to our online store may browse through and purchase products from our online exhibition that is available via the Internet, under the general partnership company "Tsafaras Panagiotis", with the distinctive title "TFAR", located in Socratous 39, Athens (VAT No: 033854218 / Local Tax Store: A' Athens).

Before you enter the online store and browse our website, we invite you to consult the following terms and conditions which apply specifically to the use of the shop "TFAR" at tfar.gr.

Make sure you agree to the following terms and conditions, as navigating through our online store tfar.gr implies explicit, unconditional consent and agreement with those terms.

1. Conditions

The TFAR company reserves the right to unilaterally amend or update these terms and conditions of transactions made via the e-shop, according specific needs and practices. The TFAR undertakes to inform users of any changes through the website of this e-shop.

2. Information and Products

The TFAR company is committed to the quality, completeness and accuracy of the information given on the website tfar.gr, both as to the exact details described as those supplied by the online shop, the service, under the subject to any technical or typographical errors which cannot be predicted, or occur unintentionally due to downtime of the site on grounds of superior force.

3. Limitation of Liability

The TFAR is not liable to customers or users for any damages which might occur after the successful completion of an order (with the exception of paragraph 7 entitled "Withdrawal / Return - Replacement Products").

The TFAR also reserves itself as far as the delivery time of a successfully completed order is concerned on grounds of superior force.

The online shop tfar.gr provides no guarantee for the availability of products, but guarantees that customers will be notified in time in case a product of their choice is not available.

The online shop tfar.gr provides the content (i.e. information, names, images, illustrations, etc.), products and services available through the website "as is".

Under no circumstance is the online store of TFAR responsible for any legal, civil or / and penal nature, nor for any damage (indirect, special or consequential which indicatively and not restrictively, alternatively or / and loss of profits, data, profits, compensation, etc.), from site visitors or third party individuals, which is related to the operation or not and / or use of the Site and / or failure to provide services and / or information available on the site and / or any unauthorized third party interventions in products and / or services and / or information available through it.

4. Copyright

This website is the official online store of TFAR.

All site content, including pictures, graphics, photographs, texts, services and products are the intellectual property of the TFAR and protected by the relevant provisions of Greek law, European law and international conventions.

Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, creation of derivative works, or attempt to mislead the public about the real provider of the content of the website, is prohibited. Any reproduction, republication, uploading, posting, transmission or any other use of the content of our website for in any manner or means, for commercial or other purposes, is permitted only with the prior written permission of TFAR or any other legitimate holder of those copyrights.

The names, images, logos and trademarks that represent TFAR and / or the electronic store tfar.gr and / or third parties affiliated with them, their products or services, are exclusive trademarks and trademarks of TFAR / or tfar.gr / or more third parties, and are protected by Greek, European and international trademark laws, industrial and intellectual property.

In any event, occurrence and exposure to tfar.gr website and online store TFAR should in no way be construed as a transfer or license or right to use them.

5. Users / Visitors Responsibilities

Users of the site tfar.gr agree not to use the electronic store TFAR to send, post, send by e-mail or otherwise transmit any kind of content that is unlawful, harmful, threatening, abusive, harassing, defamatory, defamatory, vulgar, obscene, libelous, violates the privacy of another, shows empathy, or is racial, ethnic, expresses any discrimination which may be harmful to minors in any way, as such content is not permitted to be transmitted under related law or contractual or management relations (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, contains software viruses or any other computer code , files or programs designed to interrupt, damage, destroy or equipment in any software or hardware, intentionally or unintentionally contravenes existing Greek and EU legislation and provisions that may impede third parties any way and content used to collect or store personal data about other users.

6. Security

The TFAR company recognizes the importance of the issue of security of your personal data and your online transactions

Customer Recognition

The codes used to identify each unique customer are two: Password (e-mail or username) and the Personal Security Password (password), which a user / visitor enters every time as a means to gaining secure and complete access to her personal information.

Any unique user / visitor has the ability to change your Security Code (password) as often as you wish. Only you have access to your information are such as the above code and you are solely responsible for maintaining the secrecy and concealment by third parties.

If an incident of Security Code (password) loss or leakage occurs, the user / visitor must immediately warn us, otherwise the online store TFAR is not responsible for the use of a password by any unauthorized individual.

Users / Visitors are advised to change the Security Code (password) at regular intervals, and to avoid using the same codes, or codes that are easily detectable (i.e. date of birth), for security reasons.

Privacy Policy

You can read our privacy policy in detail here.

7. Withdrawal / Return - Replacement of Products

Every user / visitor has the right to return products purchased and ask for a replacement) in all cases where our company has sold the wrong products, products of poor quality or faulty (mistakes in taking the order, invoicing, sending, damaged products in transit or due to poor packaging) and b) in all cases where there was a problem / actual defect in the product (function or quality) covering the product warranty and if the warranty is granted by the TFAR, with the exception of products that are covered by guarantees from third parties, such as the product manufacturer or the manufacturer's representative.

Under all circumstances and for all the above cases, the maximum time period for product replacement may not extend beyond the ten (10) calendar days from the date a customer has receiver the purchased product(s). In addition, all products which are to be replaced must be accompanied by the original sales receipt.

For all the above cases, the products which are to be replaced must be in the same state as when the client had received them, undamaged, with the packaging that normally accompanies the specific product(s), in excellent condition, and accompanied by all required papers (e.g. sales receipt).

Prior to any refund consultation with the online shop TFAR is advised and required. A customer is eligible to a return or replacement under the following conditions:

  • the customer has contacted our Online Store with the same day or next working day
  • the product has not been used
  • the product is accompanied by all necessary documents to prove the transaction
  • The company TFAR may not and will not grant any refund or replacement for any products that have not been returned within 10 days after the date of purchase.

8. Order Cancellation

Cancellation of orders may be made in the following case:

If you have completed the online order and the order has not been shipped yet, you may contact us via phone at +30 210 5221007 and one of our associates will handle the cancellation of your order.

9. Difference between physical retail store and online shop products pricing

The prices of the products which are available via our online shop of the shop are valid only for the purchases through the web site, and may differ from those of our physical store.

Even though we make every effort to accurately display the items and the prices of the products listed in our online store, we cannot exclude the possibility of occurrence of technical or typographical errors in prices, descriptions, or characteristics of the products.

10. Order Delay

Your order may be delayed for the following reasons:

The product has been delayed to be sent from our supplier: In order to be able to offer competitive prices, TFAR orders its products from a very wide range of suppliers, either domestic or international.

There are cases when an order may be "stuck" at the customs office or delayed due to problems in shipping, and as a result that we will not have the specific product in store. In such a case, we will contact the customer and ask if she wants to have her order delivered without the missing product or we may suggest an alternative. That item will be sent to the customer immediately after we will have received it in our warehouse.

At times of extreme weather conditions, strikes, and on grounds of superior force, which may affect the shipping and delivery of your order.

In case when contacting the customer via telephone or e-mail is not possible (if a problem occurs on your order, or is related to a specific product or payment method) because i.e. the customer's contact information have not been properly entered or updated.

Complete your registration and we will check your details to verify your account. Thank you.

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Contact

   Sokratous 39, Athens
ZIP.: 105 52

   +30 210 52 21 007

   info@tfar.gr


   

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